Last update - June 27, 01:30 PDT - To ensure the highest security and performance levels for our services, we're applying a software update on all our database servers. To minimize the customer impact, the updates are scheduled at the most convenient hours for each of the data centers and will take up to eight hours to complete.
During every of the three maintenance procedures, the services requiring users to login will experience 2 downtime windows of up to 30 minutes each (first one at the beginning and the second at the end), impacting sites on ALL datacenters.
Additionally, throughout the maintenance procedure, website front-ends for sites hosted on the datacenter under maintenance will experience intermittent service interruptions due to database failover procedures. Please find below the maintenance schedule and the list of affected services:
|Start of maintenance||Duration||Datacenter||Customer impact||Systems affected|
|Thursday, June 14th, 2012, 1:00 AM PDT (check local time)||7 hours||North America||
|Tuesday, June 19th, 2012, 11:00 AM PDT (check local time)||4 hours||Europe||
|Saturday, June 30th, 2012, 3:30 AM PDT (check local time)||8 hours||Asia Pacific||
For up to date information about system status, check the Business Catalyst System Status page.
We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team