Magda Neagu

Improving your support experience

Being satisfied with the product means being satisfied with the Support and Documentation as well, and we actively work on improving your experience in that area. Today we release a new support wizard that can help you reach the answers you need faster, and get the right information to solve your particular issues.When opening up the Contact Us page or the regular Support portal you now have the option to browse solutions to some of the most frequent issues. If you do need to contact support you will get tips on what information is required in order to help us troubleshoot your issue as quickly as possible. 

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Roxana Moldovan

Site of the Week: Aussie World

Business Catalyst Site of the Week is Aussie World, designed by Code Artists.  

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Magda Neagu

Business Catalyst Scheduled Maintenance - October 22nd

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Virginia datacenter. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. 
 

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Magda Neagu

Business Catalyst Scheduled Mainentance - October 16th

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Dublin and Sydney datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. 
 

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Magda Neagu

Disabling use of TLS 1.0 in Business Catalyst

As you are probably aware, Business Catalyst is actively working to improve the security and reliability of the platform. Along these lines, we have introduced a feature to move the BC Admin and Partner Portal to HTTPS, and are currently working on disabling the TLS 1.0 encryption protocol.
 

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Magda Neagu

Site administration through HTTPs for new sites

Starting with our next release coming out at the end of October, all new site administration sections will default to an HTTPs setting, having the flag below default to Enabled. If you consider it necessary you can switch back to HTTP at this time, by accessing the appropriate section in the Site Settings entry of the admin menu.   

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Roxana Moldovan

App of the Month: Email Marketing Template Pack

 

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Roxana Moldovan

BC Academe MAX 2016 Pass Giveaway

 

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