Business Catalyst maintenance - April 1st 2017

Magda Neagu - Saturday, March 25, 2017

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Sydney and Dublin datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete.

During the maintenance procedure we expect intermittent interruptions for some features in the Site Administration section for 2 times in total during the maintenance.

Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective Datacenter that have heavy database usage may experience 3 service interruptions of maximum 15 minutes.
Please find below the maintenance schedule and the list of affected services:

Start of maintenance Duration Datacenter Customer impact
Saturday, April 1st 11:00 PM PDT 8 Sydney and Dublin
  • 1 x 15 minutes service interruption
    Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 2 interruption
    Operational and email marketing campaign emails will be delayed
  • 1X60 minute service interruption

For up to date information about system status, check the Business Catalyst System Status page.

We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates.

Thank you for your understanding and support,
The Adobe Business Catalyst Team

Tags:
Comments