Business Catalyst Blog

Register now for tomorrow's webinar with Mike Sallander: Using Adobe Spark to Create Stunning Images for Your BC Website

Diana Iliescu Monday, January 16, 2017

This month we'll meet Wednesday January 18th (US) / Thursday January 19th (AU) with Michael Sallander to learn about Using Adobe Spark to Create Stunning Images for Your Business Catalyst Website.

Adobe Spark is a new web-based tool by Adobe that enables a non-technical user to easily creates images, landing pages, and videos. Learn how you and your clients can use Adobe Spark to create assets that can be easily used on your Adobe Business Catalyst Website.

Wed/Thu, January 18th/19th: Use Adobe Spark to Create Stunning Images for Your Business Catalyst Website

To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*15% discount coupon applies for new site upgrades on any monthly/yearly desired plan, for the first year. Coupon validity: 31-Mar-2017, only available for the webinars’ attendees. The discount code will only be offered live, during the webinar session.)

Thank you and see you there!
The Adobe Business Catalyst Team

Business Catalyst renews PCI DSS level 1 certification

Magda Neagu Thursday, January 12, 2017


Here at Business Catalyst one of our main concerns is the security of our customers' data, and reliability of the system where you host your sites. Every year, we renew our certification by passing an independent audit and as such, Business Catalyst continues to be PCI DSS Level 1 certified. 

What is PCI and what does it mean for your customers?

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards ensuring that companies that accept, process, store or transmit credit card information maintain a secure environment.

The Payment Card Industry Security Standards Council (PCI SSC) was launched in 2006 and Business Catalyst has joined the ranks of PCI compliant hosting solutions more than 4 years ago. 

Why choose a PCI compliant hosting platform? 

As a business owner choosing a hosting platform for your online store your should look into several items that are all covered by a PCI certified platform:

  • absolute security for your customers' credit card data - a 2015 security study from Verizon shows that a PCI certified platform is 50% more likely to successfully withstand potential security breaches.
  • no extra work for you - if you process more than 20.000 payments a year, you are required by law to be PCI certified (level 4). With Business Catalyst this certification is taken care of, as we are certified to the highest level possible (level 1) with no extra actions needed on the merchants' side
  • you are ready with an answer when your customers asks about this issue - right now most customers might not be aware of this certification, but more and more people are starting to ask about the security of their data and protection of financial information. When these questions come you can safely announce that you have already taken care of this issue, and are hosting on  a PCI certified platform.  

If required, the following documents are available upon request from BC support:

  • The most recent quarterly scan by a PCI SSC Approved Scanning Vendor
  • The Attestation of Compliance, signed by both Adobe Business Catalyst and the QSA

For more information regarding PCI, see the PCI Security Standards Council website at: http://www.pcisecuritystandards.org/.

Incident report for January 7th 2016

Magda Neagu Tuesday, January 10, 2017

 

Hi everyone,

We have recently discovered a fault with one of the machines on our Sydney Datacenter. The tasks on this particular machine have been blocked since January 7th, leading to a queue of unsent notifications, tasks and errors with API integrations. We are currently in the process of resolving these issues and will reinstate all items by later today. This will lead to all queued tasks being sent, with a delay of up to 72 hours from the initial time they should have been processed. A short summary of the impact is available below:

  • Affected sites: a percentage of the sites hosted on our Sydney datacenter
  • Affected tasks (highest impact. Smaller impact and security related tasks not listed): API integrations, Customer Support Ticketing, Recurrent Order Invoicing, Comment Spam Processing
  • Impact of the incident: delay of up to 72h in sending of several tasks and notifications
  • Loss of data: none. All items will be restored, with the maximum delay mentioned.

This incident has not impacted in any way sites hosted in the European or United States Datacenters.

We apologize for the issues encountered. As an additional measure to prevent this from happening in the future, our operations team is introducing additional monitoring on all machines to raise awareness faster when such incidents occur. Should you experience any further issues please do not hesitate to reach out to us.

 

Update: as of 12:00 PM CET today, January 11th, we can confirm that all back items have been processed without any loss of data. This includes recurring orders as well as all API notifications that were stuck in the queue. Once again, please accept our apologies for the problems caused by this glitch. 

The Business Catalyst team.

 

Site of the Week: FiDUS Power

Diana Iliescu Friday, December 23, 2016

Business Catalyst Site of the Week is FiDUS Power, designed by Urban Element

FiDUS Power is a new business that needed a strong ecommerce site to compete with the leaders in their market. Aimed mainly at engineers, the site had to be clear but also provide a lot of technical detail to those that need it. The developer created a website with a clean look that makes use of colour to clearly signpost users to next steps.

"This build followed our typical development process. We built the site over a 4 week period followed by 2 weeks of iterations based on client feedback. Business Catalyst helps us to keep to these tight deadlines with its strong core functionality and easy extendability. This allows us to produce sites that meet our clients' needs quickly and to a high standard." (Luke Micallef, Urban Element)

FiDUS have a complex product catalogue. The biggest challange was to find a way to filter the products to make this manageable for users and make it easy for them to find what they're looking for. The developer used a range of BC features and innovative solutions to get around this. First they had to expand the functionality of the existing ecommerce module using webapps. This provided all of the additional product fields and details that users require and helped them to provide more options for filtering. Then they used JavaScript to allow users to filter products based on the power rating and number of outputs. They created a simple UI with a slider and clear category buttons that makes it easy for users to find the right products for them.

Urban Element made extensive use of Web Apps during this build to extend the functionality of the ecommerce module and to ensure that all parts of the site are easy for the client to update. Liquid is also invaluable for reusing content across multiple areas of the site.

A piece of advice from the designer of FiDUS, for a person who just started using BC: "When it comes to ecommerce sites, it's really important to understand as much as you can about the range of products before you start to build. Take time to think about what's important to the users of the site so that you can include all of the fields that you need for each product first time. This will save you a lot of time and stress!"

Urban Element is a Web Design and Digital Marketing agency that takes pride in creating cutting edge, modern websites that look great, provide rich user experience and deliver measurable results for your business. With over 7 years' experience in building sites with Business Catalyst, it is an ideal partner for all kinds of web development projects.

* * *

Our section "Site of the week" promotes some of the best accomplished sites, hosted on our platform. If you too have designed a beautiful site that you are proud of, send us an e-mail to bcpartner-team(at)adobe(dot)com. It might become the next "Site of the Week"!

 

 

Webinar recording: Starting Framework for BC Apps

Diana Iliescu Friday, December 16, 2016

Thanks to those of you who attended our December's BC webinar with Michael Sallander.

Mike Sallander walked you through how to get started quickly on your first app for the BC App Store by using their new starting app framework. If you have been wanting to create your first Business Catalyst App but didn’t know how to start, this webinar is for you.

If you were unable to join us live, check out the webinar recording here: Starting Framework for BC Apps.

You can also find the recordings of the past 2 webinars here: Web Form Best Practices and New Revenue Models at the BC App Store.

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

See you next time!
The Adobe Business Catalyst Team

Last chance to register for tomorrow's webinar: Starting Framework for BC Apps, with Mike Sallander

Diana Iliescu Tuesday, December 13, 2016

This month we'll meet Wednesday December 14th (US) / Thursday December 15th (AU) with Michael Sallander to learn about Starting Framework for BC Apps.

Mike Sallander will walk you through how to get started quickly on your first app for the BC App Store by using their new starting app framework. If you have been wanting to create your first Business Catalyst App but didn’t know how to start, this webinar is for you.

Wed/Thu, December 14th/15th: Starting Framework for BC Apps

To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*15% discount coupon applies for new site upgrades on any monthly/yearly desired plan, for the first year. Coupon validity: 31-Mar-2017, only available for the webinars’ attendees. The discount code will only be offered live, during the webinar session.)

Thank you and see you there!
The Adobe Business Catalyst Team

Support coverage for the holiday season

Mihai Tica Wednesday, November 30, 2016

As this year is coming to a close it is time to plan ahead for the next year. This also means it's that time of year to give our Support team a well-deserved rest.

Because most of this year's holidays overlap with the weekends the only day we will not be available will be December the 26th

During all the working days in between Christmas and New Year's Eve we will be available on both chats and cases but there might be slight delays in our replies. We apologize in advance for any inconvenience this might cause. 

Happy holidays everyone,
The Business Catalyst Team

Cyber Monday deals from Code Production

Magda Neagu Tuesday, November 29, 2016

The EZ-BC/Code Production team prepared their first holiday deals for the BC community...
Get 25% off on two of their most popular services:
... with the following coupon: BLACK25
 
This limited time offer is only valid until December 3, 2016
New Custom Template: Unity

Perfect template for churches and non-profit organizations.
Code Production team developed this template in cooperation with one of the BC partners who specializes in sites for churches and non-profits.

The template is already available for purchase and Black Friday/Cyber Monday discount is eligible for this template as well.

Enjoy!

 

Webinar recording: Web Form Best Practices

Diana Iliescu Thursday, November 17, 2016

Thanks to those of you who attended our November's BC webinar with Michael Sallander.

Collecting information from leads via web forms and tracking the submissions is essential to most online marketing campaigns. With the many different types of forms to choose from, do you know which one will convert the best for you? Mike Sallander, co-founder of Chicago Digital will show you the different types of web forms, discuss which ones are better at converting and go outline best practices for designing and developing web forms on Adobe Business Catalyst.

If you were unable to join us live, check out the webinar recording here: Web Form Best Practices.

You can also find the recordings of the past 2 webinars here: New Revenue Models at the BC App Store and A whole new way of looking at page editing.

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

See you next time!
The Adobe Business Catalyst Team

3 more BC webinars! Tomorrow: 'Web Form Best Practices' with Mike Sallander

Diana Iliescu Wednesday, November 16, 2016

This month we'll meet Wednesday November 16th (US) / Thursday November 17th (AU) with Michael Sallander to discuss Web Form Best Practices.

Collecting information from leads via web forms and tracking the submissions is essential to most online marketing campaigns. With the many different types of forms to choose from, do you know which one will convert the best for you? Mike Sallander, co-founder of Chicago Digital will show you the different types of web forms, discuss which ones are better at converting and go outline best practices for designing and developing web forms on Adobe Business Catalyst.

Wed/Thu, November 16th/17th: Web Form Best Practices

To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*Some conditions apply, see below)


Registrations are now open for the December and January sessions as well:

Wed/Thu, December 14th/15th: Starting Framework for BC Apps

Mike Sallander will walk you through how to get started quickly on your first app for the BC App Store by using their new starting app framework. If you have been wanting to create your first Business Catalyst App but didn’t know how to start, this webinar is for you.


Wed/Thu, January 18th/19th: Use Adobe Spark to Create Stunning Images for Your Business Catalyst Website

Adobe Spark is a new web-based tool by Adobe that enables a non-technical user to easily creates images, landing pages, and videos. Learn how you and your clients can use Adobe Spark to create assets that can be easily used on your Adobe Business Catalyst Website.


If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

*15% discount coupon applies for new site upgrades on any desired plan, for the first year. Coupon validity: 31-Mar-2017, only available for the webinars’ attendees. The discount code will only be offered live, during the webinar session.

Thank you and see you there!
The Adobe Business Catalyst Team